WPT Global believes that a great online casino is about more than profit – it is about ensuring every player enjoys entertainment in a healthy, safe, and responsible way. This page is our comprehensive responsible gaming resource, including all the self-control tools available to every member.
Gambling is Entertainment
Not a source of income, not a way to settle debts. Play only with money you can afford to lose purely for entertainment.
If you feel there is a problem, contact us now at support@wptglobal.run
Six things we actively do to ensure the WPT Global platform is a healthy gaming environment for all players in Malaysia.
WPT Global enforces a minimum age requirement of 18 years, without exception. Our registration and KYC verification process is designed to detect and prevent access by underage individuals. Accounts confirmed to belong to players under the age of 18 will be closed immediately.
We provide six self-control tools that members can activate without needing to contact support – deposit limit, loss limit, bet limit, session time limit, break mode, and full self-exclusion. All tools are free and take effect immediately.
The WPT Global team proactively monitors gameplay patterns that may indicate signs of problem gambling. When a concerning pattern is detected, we will reach out to the member in question to offer support and information about the self-control tools available.
WPT Global's support team, specially trained in responsible gambling, is available 24 hours a day and handles every enquiry with full confidentiality and empathy.
WPT Global provides educational resources on responsible gaming, warning signs of problem gambling, and how to get help. We display awareness messages periodically within the platform to keep players informed of the risks involved.
WPT Global does not send marketing communications or bonus offers to members who have activated any self-limitation tool, are in break mode, or have applied for self-exclusion. We place player wellbeing above marketing interests.
All these tools are accessible directly from your account settings page — free, straightforward, and effective immediately.
Set a maximum amount you can deposit each day, week, or month. Once the limit is reached, the system will decline any additional deposits until the limit period expires. Reducing a limit takes effect immediately, while increasing a limit requires a 7-day cooling-off period.
Set a daily, weekly, or monthly net loss limit. Once your losses reach the limit you have set, the system will prevent you from placing further bets until that limit period resets. This helps protect your bankroll from uncontrolled losses.
Set a maximum stake for any single bet you can place. This is especially useful for slots and live casino players who want to keep their bets within a comfortable range and avoid getting carried away by the excitement of the game.
Set a maximum duration for each gaming session. The WPT Global platform will display a warning as the time limit approaches and automatically log you out once the limit is reached. This helps you avoid unintentionally extended sessions.
Activate a break period ranging from 24 hours to 6 weeks whenever you feel the need to step away. While Cool-Off mode is active, you will not be able to log in or place any bets. The cool-off period cannot be shortened once activated.
Choose to fully exclude yourself from the WPT Global platform for 6 months, 1 year, 5 years, or permanently. During the self-exclusion period, your account will be completely closed and you will not receive any marketing communications from WPT Global.
How to Access the Self-Limit Tools
Log in to your WPT Global account → Click the profile icon in the top right corner → Select "Account Settings" → Go to the "Responsible Gaming" tab. All self-limit tools are available there, free of charge and easy to use.
Log In to Use Self-Limit ToolsResponsible gaming means engaging in gambling activities – whether slots, Texas Hold'em poker, live blackjack, roulette, Malaysia Super League football betting, or virtual sports – as an enjoyable form of entertainment, not as a way to make money or resolve financial problems.
At WPT Global, we define responsible gaming as a state in which a player: is fully aware of the financial risks involved, plays with money they can afford to lose without affecting their daily living needs, has complete control over the time and money spent gambling, and is able to stop or take a break whenever needed without strong internal pressure.
Statistics show that most gambling problems develop gradually – starting with longer sessions, increasing bet sizes, and the persistent feeling that "the next round is sure to win." Recognising these early warning signs is the key to responsible play.
WPT Global makes this page available as an open resource for all members and prospective members. Whether you play casually once a week or more frequently, this guide is relevant at every level. Responsible gambling is not only for those who "already have a problem" — it is a practice every player should adopt from day one.
Before you open a blackjack table or place a bet on a Malaysia Super League match at WPT Global, there are a few core principles worth keeping in mind:
Problem gambling rarely happens overnight. It typically develops gradually, with early signs that are easy to overlook or rationalise. Watch for the following – in yourself or someone you care about:
If you recognise three or more of the signs above in yourself, it is a strong signal that you may need help. This is not a weakness – many people face this situation. The single most important first step is to acknowledge the problem and seek help. Contact the WPT Global support team immediately or use the self-exclusion tool in your account.
The questions below are designed to help you honestly assess your relationship with gambling. There are no right or wrong answers – these are purely for your own personal reflection:
Remember: Acknowledging a problem is a sign of strength, not weakness. If any of the questions above make you feel uneasy, contact the WPT Global support team at support@wptglobal.run. We are here to help, not to judge.
Sound bankroll management is the foundation of responsible gaming. It is not about maximising your chances of winning – it is about ensuring you can enjoy the entertainment without affecting your financial well-being. Here is a quick guide:
| Bankroll Management Principles | Best Practices for Implementation |
|---|---|
| Set a monthly gambling budget | Decide on a fixed percentage or amount from your disposable income that can go towards gambling entertainment. This amount should never exceed what you are fully prepared to lose. |
| Use WPT Global's deposit limit tool | Enter your monthly deposit limit directly in your WPT Global account settings so the system automatically helps you enforce your budget. |
| Keep gambling funds separate from everyday money | Avoid depositing directly from your main bank account. Use a dedicated e-wallet such as Touch 'n Go or GrabPay that you top up with only your monthly gambling budget. |
| Record every transaction | Review your transaction history on WPT Global regularly. Simply being aware of the actual amount you have spent often helps keep spending habits in check. |
| Set a session loss limit | Before every session, decide on the maximum amount you are willing to lose and stop when that limit is reached — even when it feels like a win is just within reach. |
| Do not chase losses in a single session | Accept losses as a normal part of gambling entertainment. Increasing your bets to chase losses almost always makes things worse. |
The minimum deposit at WPT Global is RM 30, allowing you to enjoy a wide range of games on a manageable budget. You do not need to deposit a large amount to experience everything our platform has to offer.
Here is a step-by-step guide to activating the self-control tools in your WPT Global account:
Go to wptglobal.run and log in with your account credentials. Make sure you are using a secure device and a trusted internet connection.
Click your profile icon or username in the top-right corner of the platform. Select "Account Settings" or "My Profile" from the dropdown menu that appears.
On the account settings page, locate and click the tab labelled "Responsible Gaming" or "Self-Limits". All self-control tools are available here.
Select the tool you want to use – deposit limit, loss limit, session time limit, break mode, or self-exclusion. Enter your preferred limit value or duration and confirm your choice.
Confirm your selection by clicking "Confirm" or "Activate". The limit you set takes effect immediately. You will receive a confirmation via email or an in-platform notification.
If you have any difficulty accessing the self-limit tools or would like assistance setting your limits, the WPT Global support team is available 24/7 via live chat or email at support@wptglobal.run. We will guide you through the process quickly and without any judgement.
WPT Global takes the responsibility of preventing underage access very seriously. Our platform is strictly for individuals aged 18 and above, with no exceptions.
If you have children or dependants who may be able to access devices used to visit WPT Global, we encourage you to take the following steps:
If you suspect that someone under the age of 18 has accessed or registered on WPT Global, please report it to us immediately at support@wptglobal.run. We will take prompt action to investigate and close the account in question if necessary.
If you feel that gambling is starting to affect your daily life – family relationships, work performance, financial health, or mental well-being – please seek help. Reaching out takes courage, not weakness.
WPT Global's support team, trained in responsible gaming issues, is available to assist you at any time. Reach us via live chat on the platform, email at support@wptglobal.run, or WhatsApp as listed on the support page after logging in. All conversations are completely confidential.
Use WPT Global's self-control tools to temporarily or permanently restrict access to the platform while you seek support. This is the most practical first step you can take.
Share what you are going through with a partner, family member, or trusted close friend. Support from loved ones is one of the most important factors in recovering from problem gambling.
If you need professional support, speak with your family doctor or a mental health counsellor. Problem gambling is a health issue that can be addressed with the right help, just like any other health concern.
If problem gambling has caused financial strain, consider seeking advice from a qualified financial adviser or a licensed credit counselling agency in Malaysia to help with debt management and financial recovery planning.
Some may wonder – why does an online casino platform care so much about gambling limits? Wouldn't more players playing for longer simply mean more revenue for the platform?
The answer is straightforward: we do not believe in a business model that relies on problem gamblers. WPT Global is built for the long term, and to sustain that, we need to be a platform that Malaysian players genuinely trust. That trust cannot be earned if we sacrifice player well-being for short-term profits.
Malaysian society is one that holds family values and social responsibility in high regard. We respect those values. Someone who gambles beyond their means does not only harm themselves – it affects their family, partner, and children. WPT Global does not want to be a platform that contributes to that kind of harm.
That is why we invest in self-exclusion tools that actually work, in a support team trained to handle responsible gambling concerns with genuine empathy rather than scripted responses, and in policies that prohibit us from sending marketing promotions to players who have activated any self-limitation tool. For us, this is a responsibility that cannot be compromised.
As a player at WPT Global, you deserve an experience that is genuinely enjoyable — challenging poker, the thrill of live blackjack, the excitement of Malaysia Super League football betting, or round-the-clock virtual sports that never get old. All of that is yours to enjoy in a healthy, responsible way, within a budget you set yourself and on a schedule you control. That is the WPT Global vision — not a platform that exploits, but one that respects every player as a mature and responsible individual.
And if at any point gambling starts to feel more like a burden than a pleasure – remember that the self-limit tools are right there in your account settings, and the WPT Global support team is available 24 hours a day to listen and help. You do not have to face this alone.
The most frequently asked questions from WPT Global members about responsible gambling and self-limitation tools.
View All FAQsWPT Global offers over 500 games, 24/7 live casino, Sports Betting on the Malaysia Super League, and a rewarding VIP programme – all enjoyable within a budget you set yourself. Register today and use our self-control tools from day one.
Minimum deposit MYR 30 · 24/7 support in Bahasa Melayu · Free self-control tools · Minimum age 18