WPT Global respects the privacy of every member. This Privacy Policy clearly sets out what data we collect, how we use it, who can access it, and your rights as a member to control your own personal information. Please read this document carefully before using the WPT Global platform.
Your Data is Protected
256-bit SSL encryption protects all personal information and financial transactions of WPT Global members at all times.
Six core principles that shape how WPT Global handles the personal data of all its members.
All personal data and financial information of WPT Global members is protected with 256-bit SSL encryption — the same security standard used by Malaysia's leading banks such as Maybank and CIMB. No third party can intercept or read your data in transit.
WPT Global has never sold, rented, or shared members' personal data with any third party for marketing purposes without the member's explicit consent, and never will. Your data belongs to you — it is not a business commodity of ours.
WPT Global only collects data that is strictly necessary to operate the platform safely and effectively. We do not collect information that is irrelevant or goes beyond legitimate operational requirements.
As a WPT Global member, you have the right to access, correct, delete, and control the use of your personal data. Requests can be submitted at any time through our support team, which operates 24/7.
WPT Global's Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to meeting all applicable data protection legal requirements for platforms operating in Malaysia.
WPT Global's Privacy Policy is reviewed periodically to ensure it reflects our platform's current practices and any relevant changes in applicable law. Members will be notified of significant changes via an in-platform notice or email.
| Subject | Details |
|---|---|
| Data Controller | WPT Global (wptglobal.run) |
| Data Collected | Name, email, phone number, transaction data, device data and IP |
| Primary Purpose | Account management, MYR payment processing, fraud prevention |
| Sale of Data to Third Parties | Never — for marketing purposes |
| Data Protection | 256-bit SSL Encryption |
| Data Retention Period | For the duration of active account + 5 years after closure |
| Member Rights | Access, correct, delete, restrict, object, or port your data |
| Privacy Email | Support@wptglobal.run |
| Applicable Law | Personal Data Protection Act 2010 (Malaysia) |
WPT Global ("we", "platform", "WPT Global") operates at wptglobal.run and provides online casino, Sports Betting, and digital entertainment services to users in Malaysia. We understand that your trust is our most valuable asset — and that trust begins with full transparency about how we handle your personal information.
This Privacy Policy describes the types of personal data we collect from members and visitors of the WPT Global platform, the purposes for which that data is collected, who may receive it, how long it is retained, and your rights as the data owner. This document applies to all your interactions with WPT Global — whether through our website, mobile app, or customer support channels.
By registering an account or using the WPT Global platform, you agree to the collection and use of your personal information as described in this Privacy Policy. This Policy should be read together with Terms & Conditions which form part of the overall agreement between you and WPT Global.
When you register an account or interact with WPT Global, we collect information you provide directly, including:
When you use the WPT Global platform, our systems automatically record technical information required for safe and smooth platform operation:
In certain circumstances, WPT Global may receive information about you from legitimate third parties, such as payment service providers (to verify the status of your MYR transactions) or identity verification service providers we use for the KYC process. Such data is used solely for the stated purposes and is protected to the same security standard as data you provide directly to us.
WPT Global uses the personal data collected for the following purposes, all within the scope of the services you have registered for:
| Purpose of Use | Legal Basis |
|---|---|
| Member account management and maintenance | Contract performance |
| Processing MYR deposits and withdrawals | Contract performance |
| Identity and age verification (KYC) | Legal obligations |
| Fraud prevention and anti-money laundering | Legal obligations & legitimate interests |
| Customer Support & Complaint Resolution | Contract performance |
| Sending account security notifications | Legitimate interests |
| Platform improvement and development | Legitimate interests |
| Marketing communications (with your consent) | Consent |
| Compliance with statutory reporting obligations | Legal obligations |
WPT Global will not use your personal data for any purpose beyond what is stated above without first obtaining your consent. All data processing is carried out on a lawful basis and is proportionate to a genuine operational need.
If you have given consent to receive marketing communications from WPT Global but later wish to withdraw that consent, you may do so at any time by updating your communication preferences in your account settings or by contacting us at support@wptglobal.run. Withdrawing marketing consent does not affect the processing of data required for the operation of your account.
WPT Global manages this platform with a strong sense of responsibility towards our members' personal data. Data sharing with external parties only occurs in the limited circumstances set out below:
WPT Global works with carefully selected third-party service providers to support platform operations. These include payment processing providers (Touch 'n Go eWallet, GrabPay, and others), cybersecurity service providers, server hosting platforms, and casino software providers. All third-party providers are required to sign strict data confidentiality agreements and may only process WPT Global member data for purposes we have specified.
WPT Global may be required to disclose members' personal data when compelled to do so by law, regulation or a valid court order in Malaysia. This includes investigations by authorities into cases of fraud, money laundering or other unlawful activities. In all such cases, WPT Global will comply by disclosing only the minimum information required.
In the event that WPT Global undergoes an acquisition, merger, or asset sale, member personal data may be transferred as part of the business assets. In such circumstances, members will be notified via an in-platform notice or email, and the same or equivalent Privacy Policy will continue to apply to your data.
Our Guarantee: WPT Global never sells, rents, or transfers member personal data to any third party for marketing, advertising, or any commercial purpose unrelated to the services you use. This is our absolute commitment to all WPT Global members.
The security of our members' personal and financial data is WPT Global's highest priority. We continually invest in robust security infrastructure to ensure your data remains protected at all times.
While WPT Global takes all reasonable steps to protect your data, account security also depends on your own actions. We encourage all members to use a strong and unique password for their WPT Global account, never share login credentials with anyone, stay alert to phishing emails or messages claiming to be from WPT Global, and notify us immediately if you suspect any unauthorised access to your account.
WPT Global will never ask for your account password via email, SMS, or live chat. If you receive such a request, please disregard it and report it to our support team immediately at support@wptglobal.run, as it may be a phishing attempt by a malicious party.
WPT Global uses cookies and similar tracking technologies to ensure the platform functions properly, enhance the user experience, and understand overall platform usage patterns. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Session Cookies | Maintaining your login status and game session while you are actively using the WPT Global platform | Expires when browser is closed | REQUIRED |
| Preference Cookies | Saving your platform settings such as your preferred language, frequently used betting limits, and display preferences | Up to 12 months | REQUIRED |
| Security Cookies | Detecting suspicious activity, protecting against unauthorised access and enforcing secure session verification | Session-based | REQUIRED |
| Analytics Cookies | Collecting anonymised data on how users interact with the platform for WPT Global product improvement purposes | Up to 24 months | OPTIONAL |
| Performance Cookies | Helps us understand which pages are most frequently visited and monitor platform response times for technical improvements | Up to 12 months | OPTIONAL |
You can control and manage cookies through your web browser settings at any time. Please note, however, that disabling essential cookies (Session Cookies, Preference Cookies, and Security Cookies) may affect the functionality of the WPT Global platform and could prevent you from logging in or completing transactions securely.
As a WPT Global member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010. WPT Global respects and facilitates the exercise of all these rights:
You have the right to request a copy of all personal data WPT Global holds about you, including transaction records and account activity.
You have the right to request the correction of any inaccurate or incomplete personal data we hold about you.
Under certain circumstances, you have the right to request the deletion of your personal data, subject to applicable legal retention obligations.
You have the right to request that the processing of your personal data be restricted under certain circumstances, such as during a dispute regarding the accuracy of that data.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, without needing to provide any justification.
You have the right to receive the personal data you have provided to us in a machine-readable format for transfer to another data controller.
To exercise any of the privacy rights above, please contact the WPT Global support team by email at support@wptglobal.run, clearly stating the right you wish to exercise along with your account details for identity verification purposes. We will process your request within 30 working days from the date the request is received. In complex cases, this period may be extended with prior notice to you.
Exercising your privacy rights is free of charge in most cases. WPT Global reserves the right to impose a reasonable fee only for requests that are manifestly excessive or repetitive. We will notify you in advance before any fee is applied.
WPT Global retains members' personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal obligations. Our general data retention principles are as follows:
Once data is no longer needed and there is no legal obligation to retain it, WPT Global will securely delete or anonymise it in accordance with standard data deletion procedures.
WPT Global takes seriously its responsibility to prevent individuals under the age of 18 from accessing our online gambling platform. This is not merely a legal obligation – it is our moral commitment to the Malaysian community.
The WPT Global platform is not designed for, directed at, or knowingly collecting personal data from individuals under the age of 18. If we discover that data has been collected from a minor without the knowledge and consent of a guardian, we will take immediate steps to delete that data and close the account in question.
If you have reason to believe that a person under 18 has accessed or attempted to register on the WPT Global platform, please contact us immediately at support@wptglobal.run. We also encourage parents and guardians to use appropriate parental control software to prevent minors from accessing gambling websites.
WPT Global reserves the right to update or amend this Privacy Policy at any time to reflect changes in the platform's privacy practices, applicable laws, or improvements in how we handle data. When significant changes occur, we will provide adequate notice through:
Your continued use of the WPT Global platform after any amendments to this Privacy Policy take effect will be considered your acceptance of the revised Policy. We recommend reviewing this page periodically to stay informed of our latest privacy practices.
If you have any questions or concerns, or wish to exercise your privacy rights regarding personal data held by WPT Global, please do not hesitate to contact us:
We will endeavour to respond to all privacy-related enquiries within 7 working days. For formal requests relating to personal data rights (access, correction, deletion), the response period is 30 working days from the date the request is received and verified.
All privacy inquiries can be submitted in either Malay or English. The WPT Global support team handling privacy matters consists of native Malay speakers who understand the needs and concerns of Malaysian users.
This Privacy Policy reflects WPT Global's firm commitment to protecting the personal data of all our members in Malaysia. We operate in accordance with the Personal Data Protection Act 2010 of Malaysia and the highest international standards in data protection. For information on how we manage the platform as a whole, please read Terms & Conditions us. For information on responsible gambling, visit our Responsible Gambling us.
If you have ever hesitated before signing up on an online casino platform — that is the sign of a sensible person. Concerns about personal data are valid and deserve to be taken seriously. At WPT Global, we understand that feeling completely, which is why we wrote this Privacy Policy not merely to satisfy a legal requirement, but to genuinely explain to you what happens with the information you entrust to us.
When you register with WPT Global and make your first deposit using Touch 'n Go eWallet or GrabPay, you entrust us with valuable personal information. Your name, phone number, payment details — all of it is handled with the utmost responsibility on our end. Our 256-bit SSL encryption is not just a badge we display for show — it is the actual technical infrastructure that protects every byte of data moving between your device and our servers, in the same way Maybank secures your online banking transactions.
One point we cannot stress enough: WPT Global does not sell member data. This is not merely a written policy — it is a core value of our company. Some platforms generate side revenue by selling user profiles to third-party advertisers. WPT Global does not. The only way we can build a sustainable business is by ensuring that you, as a player, continue to trust and use our platform — and that trust can only be earned through honest, responsible data practices.
We are also aware that data protection law in Malaysia is evolving. The Personal Data Protection Act 2010 sets clear guidelines on individuals' rights over their personal data, and WPT Global takes these obligations seriously. Every time you place a bet on a Malaysia Super League match, play roulette in the Live Casino, or use WPT Global's 24-hour virtual sports, those activity records are stored securely, accessible only by authorised personnel who require the information to perform their duties — and never disclosed to external parties without lawful justification.
Finally, we want to remind you of the rights you hold as a WPT Global member. The right to access your data, the right to request corrections if there are errors, the right to request deletion when data is no longer relevant, and the right to opt out of marketing communications – these are not rights WPT Global grants you as a courtesy, but rights that belong to you under Malaysian law. We simply provide a straightforward, user-friendly channel for you to exercise them whenever you choose.
Join the community of Malaysian players who trust WPT Global — an online casino platform with over 500 games, 24/7 live casino, Malaysia Super League Sports Betting, and a transparent, robust privacy policy. Register for free today.
Minimum deposit RM 30 · 256-bit SSL · 24/7 Bahasa Malaysia support · Minimum age 18